If you've received a charge from eFAQ.com and don't remember signing up, someone else may have used your payment method to create an account. This often happens when family members, friends, or colleagues in your household or office sign up for our public records search service.

Our membership includes 20 reports per month plus additional reports for $1.00 each, covering vehicle history reports, property records, license plate lookups, and IQ tests. Someone may have signed up to research a car purchase, check property records, or run other searches.

If you believe the charge was unauthorized, please contact our support team right away. We're here to help investigate and resolve the issue.

• Email us at [email protected] — response time is typically within 1 business day.
• Call and speak with a support agent directly: 1-888-786-3608
• Send us a message using our online contact form — no login required.