How do I cancel my eFAQ membership?
If you're not completely satisfied with your eFAQ membership, cancellation is simple and straightforward. This guide covers how to cancel, what access you'll lose, and what happens next.
What you'll lose access to after canceling
Use any remaining report credits before canceling:
- Vehicle history reports (VIN lookups)
- License plate lookups
- Property records searches
- IQ test access
Membership benefits you'll no longer receive:
- 20 reports included each month
- Additional reports for just $1.00 each (vs. higher per-report pricing)
- Weekly report updates with new data
- Priority customer support
Consider pausing instead: If you just need a break, pausing your membership lets you return later without losing your search history.
How to cancel your eFAQ subscription
- Cancel anytime from your account settings.
- Email our support team: [email protected] — usually within 1 business day.
- Call to speak directly with a support agent: 1-888-786-3608
- Submit a message via our contact form — no login required.
What happens after cancellation?
Once you cancel, your membership will end at the conclusion of your current billing cycle and you will not be charged again. You'll receive a confirmation receipt via email for your records.